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About Us

How do I place an order?

Click Menu in the right corner, then Shop to browse our jewelry inventory. Contact us to place a custom order.

How do I create my own account?

No, you can purchase as a Guest. However, you can set up an account for extra perks in less than a minute. Just add your click on the Account link and add your email to take advantage of special promotions and notifications when new items arrive.

Do I need to link my bank account?

No, once you select your payment option, it will be for a single transaction only. No additional information is required.

How do I track my order?

You can track your Custom Jewelry Concierge order from the My Account dashboard and by email. Feel free to reach out if you have any questions!

Managing Your Account

How do I manage my account?

Simply Log In to My Account at anytime to manage your account by adding new items and past orders.

How secure is my information?

We maintain a Secure SSL certificate to offer an additional layer of security across the website. We also use two of the most popular merchants across the globe, Authorize.net and Paypal.

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